Keep your CCTV system running at its best with our reliable Annual Maintenance Contract (AMC) services in Dubai.
ALNAJAH ALAWAL is a SIRA-licensed security contractor providing comprehensive CCTV Annual Maintenance Contracts (AMC) across Dubai. We ensure your business is fully compliant with SIRA guidelines, helping you maintain complete system uptime, avoid legal penalties, and renew your commercial trade license seamlessly.
Scheduled checkups including camera cleaning, angle adjustments, and battery testing
We log your system health, update records, and upload the contract to the SIRA Portal
Fast-response corrective maintenance to swap faulty hardware and resolve network drops
Our structured AMC audit process covers all vital hardware and software components, ensuring your system passes official SIRA inspections.
Cleaning camera covers, lenses, and image sensors to prevent blurry footage and maintain high-quality capture.
Auditing NVR/DVR storage arrays to ensure continuous recording is active and footage is retained for at least 31 days.
Adjusting pan, tilt, and focus settings to eliminate blind spots and ensure clear viewing angles for entrances and exits.
Adjusting pan, tilt, and focus settings to eliminate blind spots and ensure clear viewing angles for entrances and exits.
Validating the connection to the SIRA remote monitoring portal (VideoGuard) and checking network status.
Recording all maintenance activities in your physical and digital logbooks as required by SIRA inspectors.
We handle your CCTV systems’ maintenance in strict accordance with the latest SIRA guidelines. From system testing to logging portal updates, we leave nothing to chance. Our preventative maintenance guarantees your business passes SIRA audits without license delays or fines.
Our SIRA-certified technician visits your property to assess Camera Angle Calibration, entry/exit points, lighting, cable routes, and DVR placement — at no charge and with no obligation.
We assess your existing cameras, recording storage, UPS health, and cabling, identifying any SIRA non-compliance areas or potential points of failure.
You receive a clear, itemized Annual Maintenance Contract quote detailing scheduled visits, reactive response times, and portal update management.
We upload the signed AMC agreement to your official SIRA portal account and register the compliance logbooks immediately.
Our certified engineers perform the first scheduled maintenance visit, including camera cleaning, storage audits, and log checks.
We issue the official AMC certificate, keep your logbooks inspection-ready, and manage the SIRA inspector's audit coordination.
Yes. All CCTV systems installed by ALNAJAH ALAWAL include remote mobile viewing as standard — live footage, recorded playback, and motion alerts from anywhere in the world. Full setup and hands-on training is provided at handover.
Failing to maintain a valid AMC with a SIRA-registered provider can lead to heavy government fines (starting at AED 5,000), blocking of your trade license renewal, and the denial of commercial insurance claims.
Get a free technical audit and SIRA-compliant AMC quote today. We support all areas of Dubai.